Mölnlycke is a global leader in medical solutions, based in Sweden, and serving healthcare providers in over 100 countries. Focusing on advanced wound care and surgical products, Mölnlycke is dedicated to enhancing patient outcomes and improving clinical efficiency through innovation.
The Challenge
As a growing company operating in multiple global markets, Mölnlycke aimed to modernize its customer engagement systems. However, their existing Salesforce setup was falling behind.
- Sales teams did not have a centralized view of customer data.
- Systems were disconnected, leading to manual workarounds and reduced efficiency.
- Reporting tools were inadequate for proactive account management.
- There was no scalable framework to support multi-country operations.
Mölnlycke needed a Salesforce partner who could not only resolve current operational issues but also lay the groundwork for long-term global growth.
The Solution
Bolt Today partnered with Configero to redesign and expand Mölnlycke’s Salesforce ecosystem, focusing
on Sales Cloud.
The Bolt team:
- Integrated Salesforce with SAP and other enterprise platforms to remove silos.
- Designed a scalable, multilingual, and multi-country-ready architecture.
- Created custom dashboards and automated reports for better team visibility.
- Provided the sales team with training and change management support.
This wasn't just a technical integration; it was a strategic rollout designed to build an intelligent, future-ready sales organization.
The Outcome
With Bolt Today’s help, Mölnlycke shifted from a fragmented CRM system to a unified global platform, equipping their sales teams with the tools they needed to succeed.
- Sales reps now have a complete 360° view of every customer in all regions.
- Manual tasks were minimized, allowing teams to concentrate on meaningful engagement.
- Real-time data and reporting enhance decision-making at all levels.
- The new infrastructure is scalable and prepared to support Mölnlycke’s future expansion.
Executive Dashboard:
Sales Manager Dashboard:
Built Today for What’s Coming Tomorrow
By integrating strategy, technology, and enablement, Bolt Today not only fixed a system but also helped Mölnlycke revolutionize how they support healthcare providers worldwide.
What the Customer Said
A few months after go-live, I contacted the Bolt team to share how impactful their work has been. Our sales teams are saving over an hour per call—across our global footprint, that adds up to more than a million dollars in time saved each week. It’s one of the most high-leverage improvements we’ve made in years.
