Salesforce has officially announced the End of Sale (EOS) for its legacy Configure, Price, Quote (CPQ) product. While the product will continue to be supported and renewed for existing customers, Salesforce will stop selling CPQ to new customers and will no longer invest in new feature development for this product.
The decision marks a major shift in Salesforce’s product strategy — prioritizing Revenue Cloud as the next-generation quote-to-cash platform. This move reflects Salesforce’s broader push to deliver more scalable, flexible, and AI-powered revenue management solutions natively on its platform.
Why This Brief Matters
If you’re a CRO, CIO, or sales leader evaluating how CPQ fits into your future revenue strategy, chances are you’re facing tough questions:
- What happens after Salesforce CPQ reaches end of life?
- How do we ensure continuity for quoting, pricing, and deal workflows?
- Can we use this shift as an opportunity to simplify and scale?
This brief outline key risks, transition options, and strategic steps for leaders navigating the end-of-sales lifecycle for Salesforce CPQ.
What Does EOS Mean for Existing Salesforce CPQ Customers?
If you’re already using Salesforce CPQ, your service is not being terminated. However, here’s what you should be aware of:
| Still Available / Supported | No Longer Applicable / At Risk |
|---|---|
| You can continue using Salesforce CPQ | No new feature development or innovation |
| You can renew your existing licenses | No new integrations with upcoming Salesforce-native features |
| You’ll receive critical updates, bug fixes, and support | Salesforce CPQ will be increasingly deprioritized over time |
While this isn’t an “End of Life” (EOL) announcement, the EOS status is a strong indicator that businesses should start evaluating alternative paths sooner rather than later.
Why Salesforce Is Moving to Revenue Cloud
The Salesforce Revenue Cloud represents the future of quote-to-cash operations. Built entirely on the Salesforce platform and tightly integrated with Sales, Service, and Einstein AI, Revenue Cloud offers:
- A next-gen product and pricing engine
- Flexible product configuration tools
- Contract lifecycle management
- Automated billing and invoicing
- API-first architecture for complex integrations
- AI-driven selling support via Salesforce Einstein/Agentforce
Revenue Cloud is designed to streamline sales operations across direct, partner, and digital channels — something legacy CPQ solutions struggle to handle efficiently.
What You Should Do Now
This is not a forced migration — but it is a strategic inflection point. Companies that rely on CPQ should begin planning their transition to avoid disruption and unlock future capabilities.
Here’s how you can prepare:
1. Audit Your Existing CPQ Setup
Review how CPQ is currently used in your business. Identify bottlenecks, limitations, or manual workarounds that are costing time and revenue.
2. Assess Revenue Cloud’s Fit
Map Revenue Cloud’s features to your future-state business needs — especially if you’re dealing with subscriptions, usage-based pricing, multi-channel sales, or complex contracts.
3. Build a Transition Roadmap
Whether you’re ready to move to Revenue Cloud now or in the next 12–18 months, planning ahead will help you budget, reduce risk, and ensure a smooth migration with minimal business disruption.
How Bolt Today Can Support You
As a certified Salesforce implementation and advisory partner, Bolt Today offers tailored support to help you transition confidently:
- Current CPQ Usage Assessment
- Migration Strategy Development
- Revenue Cloud Implementation & Optimization
- Change Management & Training Support
- Business Value Realization Roadmaps
We’ve helped businesses across industries modernize their sales operations with scalable Salesforce solutions.
Ready to Discuss Your CPQ Transition Plan?
Don’t wait for limitations to impact your business. Let’s ensure your quote-to-cash processes evolve with your goals.
Reach out to Bolt Today for a free 30-minute advisory call.
Together, we’ll help you plan the next chapter of your Salesforce revenue journey.