Bring the power of intelligent CTI & Webchat to Salesforce. The Amazon connect contact center solution if quick to implement, highly scalable, and cost-effective. The built-in joint capabilities of Amazon Connect and Salesforce Service Cloud provides everything you need to build a complete, personalized experience through this single integration.
To survive in the remote working environments Enterprises, need to adopt cloud-based solutions that can scale up/down on demand, provide a seamless experience to the agents as well as their customers, and are cost-effective.
Amazon Web Services (AWS) is the leader in this space, and Bolt Today an Experienced Salesforce integration consultant has the expertise required to implement this solution within days.