Make your customers' buying experience faster and easier. Help your sales team create accurate quotes, provide multiple options to customers, and negotiate and close deals more quickly. Operationalize the pricing, discounting, and approval processes to create a transparent and easy-to-use system for sales, product teams, and management.
Case study
How Bolt Today Built Customer-Centric CPQ Solutions for HNL Lab Medicine
Customer Challenges
- Salespeople are on the road and want a mobile-friendly solution
- It took a long time to generate a quote, secure internal approvals, and share it with the customer.
- CFO had to approve every quote but had no visibility on the profit margin at the product level
Outcomes
- User-friendly quote creation with Mobile-First designs
- Reduced quote lifecycle from 3 Months to 2 Weeks
- Intelligent Auto-approval solution:
- CFO approval is requested only for product prices below the P&L threshold.
- Salespeople saw GREEN/ORANGE/RED markers, whereas CFO received P&L %.
- CFO approved all the RED products or a select few by email.
Salesforce CPQ
& Billing Services
We Offer
We make Salesforce CPQ & Billing implementation simple and painless. We follow the Salesforce best practices to reduce the time, complexity, and cost of ownership. In addition, we spend quality time understanding and documenting your business challenges, processes, and expected outcomes.
The combination of services you might need depends on your unique situation. We adhere to the Salesforce recommendation of 80% configuration and 20% customization. This delivers an efficient solution that can take advantage of future Salesforce enhancements.
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reduction in
quotes errors
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reduction in
product pricing errors
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reduction in quote
approval time
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reduction in the quote
lifecycle
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increase in sales
productivity
New Implementation or Migration
We have over five topics and 150 discovery questions to help document your unique requirements and identify the business goals and stakeholder metrics to ensure a successful roll-out.
Our Design Thinking methodology, along with a human-centric approach, ensures user adoption and an ROI-led roadmap to create the business case that will get funded. Our implementation method is well-tested and covers the following:
- Documenting requirements in Jira and securing sign-off from the stakeholders
- Creating a Solution Design document and technical architecture integrating into enterprise applications
- Agile implementation with weekly sprints
- Developing Champions from and within user groups and Iterative deployments to give early visibility to end users and collect feedback
- Data clean-up, migration, and setting up governance model to maintain clean data
Simplification and Optimization
If you have implemented Salesforce CPQ a few years back or encountering critical issues such as quote creation times-out or have heavy customization because an earlier version of CPQ did not have functionalities that you needed, then Simplication and Optimization service is right for you.
We can effectively:
- Unwind the custom code, configure out-of-box functionalities, and help you through change management
- Identity and fix critical errors
- Enhance the user experience based on different user groups/scenarios
- Simplify Product catalog and configure Salesforce CPQ to handle various scenarios such as Product bundles, configurable add-ons, subscriptions, one-time service fees, etc.
- Implement complex pricing models covering customer-contracted pricing, tiered-based discounts, volume discounts, etc.
Integration and Data Governance
Making Salesforce your system of records is critical for business success. This requires good data quality and governance to keep data clean. We have experience and expertise in integration across multiple enterprise applications such as Oracle, Microsoft, Workday, SAP, or your custom-built applications.
Maintenance
The Salesforce ecosystem is complex, and there are three major releases every year, which consist of new and improved features and some functionalities and API versions that are retired. On the other side, market dynamics are constantly changing, which demands quick changes to the product, pricing, or Sales process. Our Maintenance services can help you achieve rapid time to market. At Bolt, we ensure our Salesforce CPQ consultants are constantly learning new things and can help to ensure your CPQ implementation stays live and current. so that your sales cycle can run smoothly.
Why Choose Us for Salesforce CPQ Consulting and Implementation?
01
Certified Salesforce CPQ Consultants
We have Certified Salesforce CPQ Consultants with deep Salesforce Knowledge of diverse industries.
02
10+ Years of Salesforce Consulting Experience
We know the best frameworks and practices to implement for the best business outcomes. This strategic approach has compounded with years of hands-on experience and work in Salesforce Ecosystem.
03
Design Thinking-Led Solutions
Every Salesforce CPQ Implementation is blueprinted from a customer-centric approach. We use design thinking practices to build customized solutions for your business and customer needs.
04
Strategic Solutions to Maximize Your ROI
Managing the excessive cost businesses pay for Salesforce CPQ Implementation is necessary. As your Salesforce CPQ Consulting Partner, we strategize to ensure that this pricey investment becomes an upscaling solution for your business growth and competence.
Our
Customers Say
“We collaborated with Bolt Today team for our Salesforce CPQ+ implementation. The Team was incredibly knowledgeable, flexible, and solution oriented. They took enough time to understand our business process and expectations to provide their best recommendation. The team worked very well with our business teams in educating them of the new process, apply industry best practices and assisting with certain feature customization which was not available out of the box. The team was also available to support us post go-live when we needed additional help, they approached these requests with the same sense of urgency and displayed great competence (+passion) during the entire engagement. I would highly recommend working with Bolt Today! “
ARUN BHASKAR, Director, IS Engineering, HNL Lab Medicine
FAQ
Salesforce CPQ (Configure Price Quote), part of Salesforce Revenue Cloud and its Revenue Management Platform, streamlines the quoting process for complex products and services. It integrates with Salesforce CRM to automate configuration, pricing, and quoting, ensuring quick and accurate quotes. Here's a breakdown of its functionality:
Product Configuration
Enables easy selection of product features and options, ensuring valid configurations.Pricing Management
Automates pricing with predefined rules, supporting various models like tiered pricing and discounts.Quote Generation
Quickly produces detailed and accurate quotes, including product details, pricing, and terms.CRM Integration
Leverages Salesforce CRM for personalized quoting using comprehensive customer data.Billing Integration
Extends functionality with Salesforce CPQ & Billing, automating billing and invoicing for a seamless quote-to-cash process.
Salesforce CPQ enhances sales efficiency, reduces errors, and improves customer experience by automating key processes and providing an end-to-end solution for sales and revenue management.
CPQ solutions, such as Salesforce CPQ, are essential for businesses that face the following challenges and requirements:
Complex Product Catalogs
If your business deals with a wide range of products that require numerous configurations and customizations, CPQ solutions can help manage and streamline these complexities. This ensures accurate and consistent product configurations and pricing.Variable Pricing Structures
Businesses with varied pricing models, including tiered pricing, volume discounts, and promotional pricing, benefit greatly from CPQ solutions. Salesforce CPQ automates the application of these pricing rules, reducing errors and ensuring up-to-date pricing.High Quote Volume
If your sales team generates a large number of quotes regularly, CPQ solutions can significantly speed up this process. Automated quote generation reduces the time spent on manual calculations and allows sales teams to focus more on selling.Frequent Changes in Pricing and Product Offerings
Companies that frequently update their pricing or product offerings need a dynamic solution like Salesforce CPQ. It allows for quick updates to pricing rules and product configurations, ensuring that sales teams always have the most current information.Customization and Personalization
If your business provides highly customizable or personalized products and services, CPQ solutions can handle the various combinations and options available. This ensures that customers receive accurate quotes tailored to their specific needs.Error-Prone Quoting Processes
Businesses struggling with errors in their quoting processes, such as incorrect pricing or product configurations, can benefit from CPQ solutions. Salesforce CPQ minimizes human error by automating the quoting process and applying predefined rules.Long Sales Cycles
For businesses with lengthy and complex sales cycles, CPQ solutions help streamline the process, reducing the time it takes to move from initial contact to closing the deal. This leads to increased efficiency and faster revenue generation.Need for Improved Sales Efficiency
If your sales team spends too much time on administrative tasks related to quoting and pricing, CPQ solutions can automate these tasks. This allows your sales team to focus more on engaging with customers and closing deals.Integration with Other Systems
Businesses that require seamless integration between their quoting process and other systems, such as CRM, ERP, and e-commerce platforms, can benefit from CPQ solutions. Salesforce CPQ integrates well with Salesforce Revenue Cloud, providing a comprehensive Revenue Management Platform that supports end-to-end sales and billing processes.
By implementing Salesforce CPQ & Billing solutions, businesses can streamline their sales processes, improve quote accuracy, and enhance overall operational efficiency, ultimately driving revenue growth and customer satisfaction.
Essential integrations for CPQ implementations include:
ERP Systems
For streamlined order processing and inventory management.E-commerce Platforms
Enabling real-time pricing updates and product customization.Payment Gateways
Facilitating seamless billing and payment processing.CRM Systems
Leveraging customer data for personalized quotes and sales strategies.Accounting Systems
Ensuring accurate financial tracking and compliance.Marketing Automation Platforms
Creating targeted marketing campaigns.Contract Management Systems
Streamlining contract creation and management.
These integrations optimize CPQ functionality within Salesforce Revenue Cloud, enhancing sales efficiency and customer experience.
Implementing Salesforce CPQ solutions is an ongoing process requiring continuous attention. Here are key best practices for successful CPQ implementation within Salesforce Revenue Cloud:
Align Teams and Leadership for CPQ
- Clearly demonstrate CPQ's value to secure leadership support and align team goals.
- Set specific objectives for business outcomes, efficiency gains, and cost reductions.
Training Programs
- Provide tailored CPQ training for all relevant teams, broken into manageable sections.
- Keep the executive sponsor engaged and establish ongoing training for both new and current employees.
Monitor and Optimize
- Track CPQ implementation results to identify areas for improvement.
- Document feedback-driven optimizations and regularly review with the executive sponsor.
Organize Documentation
- Prepare detailed documentation, including UI fields, data tables, pricing logic, and templates.
- Work closely with implementation teams to ensure documentation accuracy.
Setup and Team Building
- Create the environment for CPQ integration, connecting business systems like Salesforce through APIs.
- Grant necessary access and assemble a skilled team of both technical and non-technical members.
To ensure a successful CPQ implementation within Salesforce Revenue Cloud, consider the following key elements:
Executive Sponsorship
Secure strong leadership support to align the project with strategic goals and ensure necessary resources.Dedicated Project Team
Form a team with expertise in Salesforce CPQ solutions, including members from sales, finance, IT, and operations.Clear Business Objectives
Define specific, measurable goals such as increasing sales efficiency, improving quote accuracy, and reducing time-to-quote.Robust Data Management
Maintain accurate and up-to-date data on products, pricing, and customers to ensure the CPQ system generates precise quotes.Comprehensive Training
Provide extensive training for all users on Salesforce CPQ and its integration with other systems, with ongoing training programs.Change Management Strategy
Communicate the benefits of CPQ, address concerns, and support users during the transition to ensure smooth adoption.IT and Subject Matter Expertise
Engage experts to manage rule customization, configuration, and integration with other systems.Continuous Improvement
Regularly review the CPQ system’s performance, gather user feedback, and make necessary adjustments.
By focusing on these areas, your organization can successfully implement Salesforce CPQ & Billing solutions within Salesforce Revenue Cloud, enhancing sales processes and driving business success.